Understanding your Invoice

The invoices and receipts of the Hospital da Luz Lisboa are similar to the document presented in figure.

 undefined



The header of the invoices / receipts includes:

A.   Logotype of the Hospital da Luz
B. Identification of the document (original or duplicate copy, designation, number and date)
C. Name, address and fiscal identification number of the client
D. hospital medical record identification number (NHC) of the client
E. Identification of the insurer/health system and beneficiary number of the client


The body of the invoices / receipts provides the chronological description of all hospital services (eg. consultations, examinations, daily hospitalization rates, doctor fees, hospital supplies, among others), the dates each item was used, individual codes, quantities, and the individual and total values. For invoices relating to episodes of hospitalization, the start and end date of the episode will be indicated (F). The description of the services included in the document body depends on the entity (insurance / health system) to which the client is a beneficiary.

The invoice / receipt example in the image is for services provided in an appendectomy (removal of appendix) case. Items in the body of the document include the following items:

1 Physician services and surgeon's fees
2,3,4 Fees for other members of the surgical team (physician's assistant surgeon, anesthetist and nurse instrumentalist)
5 Reference to the advance payment made by the client – to be deducted from the total amount due
 6,12,16   Consumables - pharmaceutical products used each day (full descriptions are given in an attachment to the invoice for consumables). There is no code listed because these lines represent a product set.
7,3,17 Consumables - supplies used each day (full descriptions are given in an attachment to the invoice for consumables). There is no code listed because these lines represent a product set.
8,14 Accommodation with breakfast for accompanying persons who stay in the patient’s room.
9,15 Daily accommodation rate in a single room for surgery patients.
10 Use of the post-anesthetic recovery unit in the operating block after surgery
11 Utilization of the operating block for a surgical intervention
 

The footer of the invoices / receipts (G) includes the contact details of the Hospital da Luz, its bank transfer number, other data and legal information.

The invoice/receipt may also include an attached description of the consumables (medications and supplies) that appear in the daily charges. The description will include all the consumables used, where they were used (eg. ambulatory, operating block, inpatient unit, etc.), for which type of service (ex. AMP adults, outpatient, surgery, etc.), as well as the individual values. Subtotals will appear for each day and each type of item in addition to a final total value.