Hospital da Luz Lisboa (Hospital da Luz, S.A.) guarantees a respect for the privacy of the Users of this website.
Personal data that identifies the user is not automatically registered by visiting the website. However, the use of certain content or services may involve submission of personal data by the user.
Collection and Treatment of Data
The Hospital da Luz Lisboa (Hospital da Luz, S.A.) is the entity responsible for collecting and processing personal data submitted by the users of this website. Personal data collected will be processed and stored by the Hospital da Luz and/or the relevant subcontracted entities it employs. The data is used to respond to requests for appointments, in additional to comments and requests for clarification that may be initiated by the user. Any personal data collected will be stored in a way that permits your identification only during the period necessary for further collection of information and additional processing, after which the data will be eliminated.
Hospital da Luz Lisboa assumes that the personal data collected belongs to the user and the submission has been authorized by same. Furthermore, it is assumed that the data is true and accurate.
Right to Access
In accordance with the law, the user is guaranteed the right to access, update and correct their personal data, as well as the right to oppose the treatment or processing of the data, upon written request addressed to Customer Service at the address Av Lusíada, 100, 1500-650 Lisboa.
Communication of Data
Hospital da Luz Lisboa may communicate your personal data to third parties when it has obtained unambiguous consent from the user or when:
- transmission takes place as part of fulfilling a legal obligation, a resolution of the National Commission for Data Protection or a court order
- communication is carried out to protect the vital interests of the user or any other legitimate purpose under the Act.
The Hospital da Luz Lisboa makes every effort to protect users’ personal data against unauthorized access through the Internet. To this end the hospital uses security systems, rules and other procedures to prevent unauthorized access to data in order to protect against misuse, disclosure, loss or destruction.
It is, however, your responsibility to ensure that the computer you are using is properly protected against malicious software, computer viruses and worms. Additionally, you should be aware that without the adoption of appropriate security measures (for example, secure configuration of the browser, antivirus software, updated software, security barriers, in additional to the use of software of dubious origin), the risk of personal data and passwords being accessed by third parties without permission, is increased.
It must also be noted that when data collection takes place on open networks such as the Internet, the data may move without security, with the risk of being seen and used by unauthorized third parties.
Any changes will be immediately released on the same page online.