International Patient Services

International Patient Services

For healthcare that speaks to you.

At Hospital da Luz Clínica de Oeiras, it is possible to centralize all your ambulatory health service needs within one location. Our foreign clients, including residents and visitors to Portugal, often seek services at the clinic as a result of our reputation, vast range of clinical services available, high end technology, modern facilities, and location. By integrating international patient support into the services, our foreign clients receive care with greater ease and comfort in a clinic continually working to ensure that the healthcare speaks to you.

We aim to provide an environment where non Portuguese speaking clients feel welcome, secure, and heard. You should feel comfortable navigating the clinic, understand the process of care, the physician recommendations, and have an opportunity to ask your questions. To support this, we developed the most comprehensive communication support program available to foreign clients in healthcare in Portugal. The program helps foreign clients throughout their journey, from finding a doctor to discharge and follow up.

International Patient Services, located in the corporate office of Espírito Santo Saúde, supports the Hospital da Luz Clínica de Oeiras by:

  • managing the communication support program,
  • developing international insurance agreements,
  • maintaining relationships with foreign groups in Portugal (social clubs, schools, and embassies).

International patient support has also been integrated into the Hospital da Luz Lisboa, the largest and most advanced private hospital in Portugal, and our sister clinic, Hospital da Luz Clínica da Amadora. This makes it possible to take advantage of coordinated health care services, allowing you to manage routine visits in any of these facilities with an assurance for a continuation of care if hospital based services are required.

Contacts:

For appointments or questions about the Hospital da Luz Clínica de Oeiras, call the general line of the clinic (+351 217 104 800) and press 5 to speak to someone in English. You may also request appointments or exams online or email us at geral.oeiras@hospitaldaluz.pt. Our call center can look for a physician who speaks your language and provide guidance for accessing clinic services.

For more information about International Patient Services, email: intlpatientservices.oeiras@hospitaldaluz.pt.