Hospital da Luz network launches, on the 8th March 2021, a new service: the Direct Line Oncology, accessible through the single national number 217 104 430 . In oncologic disease, time counts and any intervention, from diagnosis to treatment, should happen as early as possible. However, that has not been the reality in Portugal, this last year, due to the pandemic situation, which led to the postponing of many diagnoses, surgical interventions and other treatments. The Direct Line Oncology resulted from the willingness of Luz Saúde group and its Hospital da Luz network , to provide a prompt answer to all those who seek a solution to their case. And because in cancer there is no time to lose, the Direct Line Oncology service has a national single number – 217 104 430 –, operating 24 hours a day. The team of this new service will ensure that all clients are duly referred to the healthcare most adequate to their situation, within 48 hours. The Direct Line Oncology: Has, as first access, the national phone number 217 104 430 ; It is destined exclusively to adults ; Speeds up access and provides support in oncologic care , from the diagnosis of cancer to the orientation of treatment; Is ensured by a team of specialized professionals, which evaluate each case based on strict clinical protocols; Refers each case, within 48 hours , to the most adequate healthcare, according to the evaluation of the clinical situation performed by its team of professionals. The Direct Line Oncology of Hospital da Luz may be used by clients in any situation. For instance, when: There is suspicion of oncologic disease , either for medical guidance or to carry out diagnostic exams already prescribed; They intend to undertake oncologic treatment at Hospital da Luz; They wish to get a second medical opinion on a diagnosed oncologic disease; They need medical orientation to do an oncologic check-up . This way, the Direct Line Oncology of Hospital da Luz will be the fastest access to cancer diagnosis and treatment. Because in cancer there is no time to lose.
