Since December 2 nd , the Hospital da Luz Network has started to provide urgent video consultations for adult or pediatric care. A new service, which will be accessible through LUZ 24 , and which brings Hospital da Luz even closer to its customers. After a clinical screening based on strict clinical protocols, the scheduling of urgent video consultations is carried out by the nursing team of the urgent care support line, with the client then making his / her admission autonomously at MY LUZ . These urgent video consultations are carried out by clinical professionals who are part of the Hospital da Luz Network's Urgent Care teams. How to make? Not feeling well or is it a suspicious or positive Covid-19 case? In some situations, the evaluation and surveillance of your clinical situation can be done by videoconsultation with a doctor at Rede Hospital da Luz. To perform an urgent video consultation at Hospital da Luz, call LUZ 24 ( 217 104 424 ) and speak with one of our nurses, who confirms if your symptoms can be evaluated and monitored through a video consultation with a doctor at Rede Hospital da Luz. Scheduling is done immediately. And you can perform your video consultation afterwards. To do this, you must access your personal area of MY LUZ: on the schedules make the admission to the urgent Video consultation; and make the payment of the video consultation in a secure way by MB Way, credit / debit card or PayPal or; and wait for the doctor's notification, to start your video consultation. Is it time to enter your urgent video consultation? Then, access MY LUZ, choose a suitable location and speak freely with the doctor at Rede Hospital da Luz. Your doctor is in a video consultation in a private environment. In the end, don't forget: find your medical prescriptions, your invoice and the declaration of presence on MY LUZ.
