Hospital da Luz Vila Real made history in Trás-os-Montes e Alto Douro by making the first videoconsultation , on April 15, 2020. We are the first hospital unit offering this service to the population of the region. Videoconsultations are an alternative to face-to-face consultations, being even more useful in the interval between face-to-face consultations, in chronic situations and when doubts arise. They are a good option, for instance, to communicate the evolution of the clinical situation to your doctor, to learn his recommendations after diagnostic exams or to refill medication prescriptions. They have the advantage of being possible to make wherever the client is, via smartphone, tablet or computer. To schedule a videoconsultation , access your personal area at MY LUZ , or call 217 104 446 or WhatsApp ( 927 529 648 ). During this situation of COVID-19 pandemics, Hospital da Luz Vila Real is also offering phone consultations , in specific circumstances. To schedule a phone consultation, call 259 043 970 .