The clients of hospitals and clinics in Hospital da Luz network have now available a specific area in our sites – Client Support –, where they can find answers to their questions or more frequent doubts concerning the services provided. Easy to access – at the top of the homepage in desktop and near the dialling button in mobile devices –, the Support Client area includes answers to questions on topics, such as clinical analyses, consultations, exams, urgent attendance, physicians, client portal, appointment scheduling, digital clinical centre, client personal data, invoicing and payment, insurance and pricing, useful data and services, location and access, among others. These are some of the almost 150 questions to which you can find answer there: What is the schedule for urine and blood collection? How can I find out the waiting time in Urgent Attendance? I forgot my password and cannot enter the Client Portal. What should I do? How can I have access to teleconsulting? Where are located our hospitals and clinics? How can I confirm the date of a consultation or exam already scheduled? How can I make an appointment? And cancel or alter a consultation or exam? Can I contact Hospital da Luz via WhatsApp? And by Facebook Messenger? Use your computer , tablet or smartphone and try it: you will find in our Client Support area the answer to your questions.
