To ease and speed up communication with our clients, the Client Support area in the Hospital da Luz sites now includes an online Contact Form, where they can easily and directly ask for information, express doubts and bring up topics. The requests submitted through the online Contact Form are received and assessed by specifically dedicated support teams, that answer all questions to the email indicated by the client. The Hospital da Luz Contact Form is another communication channel with our clients, in all the required safety and confidentiality. This form may be also used to bring up topics related with: Surgeries; International clients; Consultations and videoconsultations; Exams; Invoices and payment; Clinical information; Maternity; Data protection. The contact form is not intended to schedule appointments . To schedule consultations, video consultations or exams, use the MY LUZ app , the MY LUZ web version , contact us by phone or schedule in person. Searching about health insurances and other plans Answering one of the most frequently asked questions in the clients’ communication with Hospital da Luz, it is now very easy to find out which health insurances or other schemes cover our medical consultations. In that sense, simply search the doctor’s name in the site and access his professional profile. Immediately below the curricular information, there is a search field, where you can find out if that professional in our hospitals and clinics is directly covered by the insurance or health scheme of your choice.
