Clients who visit hospitals and clinics in the Hospital da Luz network for consultations, medical exams, laboratorial tests or treatments should not come accompanied . As a preventive measure during the COVID-19 pandemic, third parties will only be granted access when accompanying: children; parturients (pregnant women in labor and postpartum until discharge); clients with reduced mobility; clients who require accompanying per clinical recommendation; clients in need of a permanent caretaker. We appeal to everyone’s sense of civic responsibility in this moment of international health crisis. Hospital da Luz is working calmly and safely in its various clinical specialties and urgent care. When entering our hospitals and clinics, in addition to providing disinfectant gel and a mask for mandatory use, required temperature measurements will be carried out as part of the screening process conducted by our team of professionals. Accompanying third parties will only be allowed inside when strictly necessary, as stated above. Help us protect our health professionals, who take care of our patients. And help us protect our patients, some of which undergo cancer treatment, require chronic illness monitoring and urgent medical diagnosis for serious conditions. We strive to take care of all our clients in absolute safety. Thank you for your understanding.