Not feeling well? In some situations, the evaluation and surveillance of your clinical situation can be done by videoconsultation with a doctor from the Hospital da Luz Urgent Care (adults and children). To have an urgent videoconsultation with a doctor from the Hospital da Luz Network , call 217 104 446 and speak with one of our nurses, who confirms if your symptoms can be evaluated and monitored through a videoconsultation. Scheduling is done immediately. And you can perform your videoconsultation afterwards, securely and conveniently through MY LUZ App . After the clinical triage, your videoconsultation is scheduled by the nurse team, then you can follow to self-care admission in MY LUZ App. To do so: Access your MY LUZ personal area; Go to Agenda, proceed to admission to your Urgent Videoconsultation; Make the payment of the video consultation in a secure way by MB Way, credit / debit card or PayPal; wait for the doctor's notification to start your videoconsultation. Is it time to enter your urgent videoconsultation? Then, access MY LUZ, choose a suitable place and speak with the doctor from the Hospital da Luz Network. Your doctor is in a videoconsultation room, in an environment guaranteeing privacy . In the end, don't forget: find your medical prescriptions (exams and medication), and your invoice in MY LUZ App.
