Hospital da Luz sends customers satisfaction surveys by e-mail, after taking a medical consultation or exam. The goal of such surveys is to evaluate their experience in our hospitals and clinics, since then we will be able to learn if they were conveniently assisted and what aspects need improvement. Note that: These surveys are only sent by e-mail to customers who gave their previous consent to Hospital da Luz; If you have never received such surveys, it means we don’t have your e-mail or that you didn’t give the hospital permission to do so; Through MY LUZ, the personal online area of Hospital da Luz clients, you can give us the necessary consent for us to be able to send you satisfaction surveys. Access Gestão de Conta (Account Management), then Privacidade (Privacy), and answer “Sim” (Yes) in Consentimentos Gerais (General consent). If you still don’t use MY LUZ , create your account now. Help us improve, by sharing your experience with us. We value your opinion!
