The COVID-19 pandemic required a reorganization of our health care offering to respond with the greatest security to the needs of all who need our doctors and seek the quality of our services. We continue to work safely and calmly in the various clinical specialties, as we have taken all measures to be able to receive our clients in urgent care, in consultations, exams, surgeries and treatments. We separated the circuits of suspected patients COVID-19 to provide greater safety and comfort to clients who need to come to Hospital da Luz to have an appointment, do tests or any other exam, or want to vaccinate their children. We program the most complex procedures and surgeries, safeguarding that our clients are in the best conditions to do them, through close prior monitoring and testing for COVID-19 if necessary. We schedule appointments and exams at longer intervals to avoid any possibility of crowding people. We do the screening and measure the temperature to whoever enters our hospitals and clinics. Disinfection gel and mask are available. In the waiting rooms, we guarantee the safety distance. Many of our clients saw their appointments and exams unchecked. If you are in this group, we will contact you to make an appointment according to your convenience. But if you prefer, don't wait, contact us. Through MY LUZ access the Hospital da Luz network quickly and make your appointment. You can also use the other usual channels of communication with us (WhatsApp, Messenger, phone). If, for any reason, you are unable or unwilling to visit our units, we provide alternative means of accessing your attending physician, such as telephone consultations. And we also reinforced the offer of video consultations, now operating in more than 40 medical specialties.
