Client Services

Client Services

Hospital da Luz Oeiras offers various services to support the needs of its clients at the facility.

Customer Service

There are customer service counters at the entrance of the Hospital da Luz Oeiras and throughout the facility for each of the units and departments of the hospital. In those areas, administrative professionals are available to answer your questions or find the person best able to help you.


On Level 0 in the main reception area of Hospital da Luz Oeiras there is a cash machine (ATM), available during opening hours of the hospital.


The cafeteria in Hospital da Luz Oeiras is located on level 0. The cafeteria is spacious, bright, comfortable, and offers excellent customer service and good food. It is frequented by clients and visitors, as well as the staff of the hospital. In addition, there are vending machines available in several areas with an interesting inventory of items to select.


The hospital has good mobile network coverage. However, the use of mobile phones may be prohibited in several areas. These areas will be clearly identified.


Security services at Hospital da Luz Oeiras are provided by Star company. There is a permanent presence of several professionals in strategically chosen locations to ensure that all aspects related to security are safeguarded.